Skip to content

Frequently asked questions

FAQs

Clear answers about ordering, delivery, catering and keeping your food fresh — so you can get straight to the good part.

Retail & Delivery

Birthday and anniversary cakes need 3 days’ notice, two-tier floral cakes 5 days and signature wedding cakes 10 days. Pots of soup, chin-chin and finger foods need 24–48 hours, and bulk party pans 48 hours. Every product page shows its exact notice period and checkout only offers dates we can fulfil. Need it sooner? Message us on WhatsApp — we squeeze in rush orders when the kitchen allows.

We deliver across Lagos. Lekki, Victoria Island & Ikoyi: ₦2,500 · Ajah, Sangotedo & Abraham Adesanya: ₦4,000 · Yaba, Surulere, Ikeja & Maryland: ₦5,000 · Ikorodu, Alimosho, Festac & Badagry: ₦7,500. Outside Lagos we use trusted couriers or our own van — the fee is confirmed on WhatsApp before you pay.

Yes. Choose Pickup at checkout and select a two-hour window. Pickup is at our kitchen, 12 Freedom Way, Lekki Phase 1: Monday–Saturday 9 AM–7 PM and Sunday 11 AM–5 PM. Bring your order code.

Pay securely online with Paystack or Flutterwave (cards, bank transfer, USSD and mobile money), or choose Order on WhatsApp and we’ll confirm your order and share account details.

You can change your order free of charge up to 24 hours before your slot (48 hours for cakes). Cancellations made 48+ hours ahead are refunded in full. After that, ingredients are bought and preparation has started, so we can offer a 50% credit toward your next order.

Catering Services

Full-service catering starts at 30 guests. For 10–29 guests we recommend our party pans, small chops platters and soup pots from the shop — or ask for a bespoke small-event quote.

Yes. Every buffet and plated package includes trained servers, chafing dishes, serving utensils and premium serve ware, plus setup and pack-down within Lagos. Tents, tables, chairs, linen and décor are available as add-ons through our partners.

A 50% deposit secures your date and the balance is due 3 days before the event. Cancel 30+ days out and your deposit converts to credit for a future date; 8–29 days out, 50% of the deposit is retained; within 7 days it is non-refundable. You can reduce your guest count by up to 10% free of charge until 7 days before.

Yes — we’ve served events in Ibadan, Abeokuta, Abuja and Port Harcourt. Travel, accommodation and equipment transport are added to your quote.

Absolutely. Tell us about allergies and vegetarian, vegan, halal or diabetic-friendly needs in the quote form. We label every dish and prepare special portions in a separate area.

Yes. Tastings are free for events of 100+ guests. Smaller events can book a tasting box for two at ₦25,000, credited toward your final invoice.

Food Prep & Storage

Yes. Peppers, tomatoes, leafy vegetables and proteins are bought each morning from trusted market suppliers. Dry goods such as egusi and ogbono are sourced in small lots to keep them fresh, and our baking ingredients — real butter, quality chocolate and pure vanilla — are premium grade.

Refrigerate within two hours of delivery at 5°C or below and use within 3 days, or freeze in portions for up to 3 months. Reheat until piping hot (75°C+), stirring well — add a splash of water to ogbono if it thickens.

Refrigerate cakes with cream or cream-cheese frosting and bring them to room temperature 30–45 minutes before serving. Meat pies and sausage rolls keep 24 hours at room temperature or 3 days chilled — reheat at 160°C for 8–10 minutes to restore the crunch. Chin-chin and plantain chips stay crisp for weeks in an airtight container.

Our packaging and labelling follow NAFDAC-aligned standards: food-grade materials, tamper-evident seals, and labels showing ingredients, allergens and production or best-before dates.

Our kitchen handles nuts, dairy, eggs, gluten and shellfish. We use colour-coded tools and separate prep areas and can prepare allergen-conscious orders, but we can’t guarantee a completely allergen-free environment.

Still have a question?

We usually reply within the hour during opening times.